Privacy Policy

    Last updated:

    Intro

    RaiseTell ("RaiseTell," "we," "us") provides donor analytics and reporting software for nonprofit fundraising organizations. This policy explains what information we collect through raisetell.com and our related marketing, how we use it, and the choices you have. Legal entity: Reporting Xpress dba RasieTell.

    Information we collect

    • Information you give us: when you submit a form on our site (for example a demo request or a content download), we collect your name, email address, organization, job title, and anything you choose to include in your message.
    • Information collected automatically: when you visit our site we use cookies and similar technologies to collect your IP address, browser and device type, pages viewed, referring website, and campaign parameters from the link you clicked (such as UTM tags and advertising click identifiers like GCLID).
    • Information from our business interactions: records of emails, calls, and meetings with us.

    How we use information

    • To respond to your requests, provide demos, and deliver the content you asked for.
    • To send you relevant emails about RaiseTell. You can unsubscribe at any time using the link in any email.
    • To understand which marketing campaigns bring visitors and leads to us, and to measure and improve our advertising, including reporting conversions back to advertising platforms such as Google Ads.
    • To operate, secure, and improve our website and services.

    Cookies and tracking

    We use cookies and tracking scripts to remember campaign information from your visit, recognize returning visitors, and measure site activity. Most browsers let you block or delete cookies in their settings. Blocking cookies may limit some site features.

    Advertising and Google user data

    We use Google Ads to advertise our services. When you click one of our ads and then complete a form, we may send limited information (such as a click identifier, conversion type, and time) to Google Ads so we can measure results. Our tools that connect to Google's APIs use data only to operate and report on our own advertising and do not transfer it to third parties except as needed to provide these functions. RaiseTell's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

    How we share information

    We do not sell your personal information. We share it only with service providers that help us run our business (for example our email marketing, customer relationship management, website hosting, analytics, and advertising platforms), when required by law, or in connection with a business transfer such as a merger. These providers may use the information only to perform services for us.

    Data retention

    We keep personal information only as long as needed for the purposes above, then delete or anonymize it. You can ask us to delete your information at any time.

    Your choices and rights

    You can ask us to access, correct, or delete your personal information, or to stop contacting you, by emailing us at the address below. Depending on where you live, you may have additional rights under local privacy laws, and we will respond to valid requests as those laws require.

    Security

    We use reasonable administrative and technical safeguards to protect personal information. No method of transmission or storage is completely secure.

    Children

    Our services are for businesses and are not directed to children under 16. We do not knowingly collect their information.

    Changes to this policy

    We may update this policy from time to time. The "Last updated" date above shows the latest version.

    Contact us

    Info@RaiseTell.com